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nwabisa N

1 reviews | Active since Dec 2013

11 Nov 2022, 20:18

Worst

How was this resolved since I’ve received different references,then got an email that it was resolved. How so? while I’m still waiting for feedback or those references are feedback CS-*** , CS-***

0
Replies (2)
TFG
TFG's reply12 Nov 2022, 07:51
Official
Dear Nwabisa 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team

nN
nwabisa N's update12 Nov 2022, 08:54
Reviewer Update
How does TFG resolve queries? I once again got an email that the query was resolved. How so while I’m still waiting,why can’t you email as I’ve emailed.