NM
Njabulo M

1 reviews | Active since Sept 2022

03 Oct 2022, 11:03

Worst customer service

I settled my account but now they don't want to close the close the account immediately, I just want my account closed immediately

0
Replies (2)
TFG
TFG's reply03 Oct 2022, 12:14
Official
 Dear Njabulo 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team
 
NM
Njabulo M's update03 Oct 2022, 17:54
Reviewer Update
My issue with TFG was resolved thanks to a consultant who took his time called me and explained the process of closing the account.