Worst customer service

Evening

I’m writing this email very displeased by the lack of service I received. I made an online purchase from tfg The Fix and my parcel was delivered today and since i was at work i rushed there after and i got there a minute before the shop was to close (16:59) but i found the door closed. Waved at the shop assistants to come and assist me since i got there before but all they did was ignore me and talk amongst themselves at the till which i found very rude and unprofessional. The worst customer service ever, then they opened the door telling me that they can’t help me because they have to scan the item out and they can’t do that it’s risky. Now I’m going to have to wait until Monday for me to get my parcel and it is unnecessary and and uncalled for. With all that’s happening plus shorter retail hours the last thing customers need is sickening service from team members who don’t want to work and are in a hurry to close the doors and chit chat