Worse service from Markam Melyn

Hi i went to Markam Menlyn to check up on my account,i was informed that my account is not active because i have not been using it for a while so i will need to provide documents for it to be reactivated,i understood.while i was leaving the cashier explained my story to the manager.the manager agreed with the cashier but he told her just give him a card just in case.i did not understand why i was being given a card because the account was not active.Recently i received an sms stating i owe tfg group i should make payment of 40 by the 1st of June 2022. this is a surprise to me because i have not made any purchase or if its a charge card i never said i need a card the manager is the one that told the cashier to give me a card and no cost was explained to me .i will not be paying any amount to you guys i am not going to be ******* into debit by any companies .This is very unprofessionally of tfg and the manager at Mylen