Worse service ever

On the 23rd October 2021 at about 09h35 I called The Fix Galleria wishing to check availability of a clothing item. The call was answered by Langa who told me that he is busy and cannot check even though I had sku no. He said they work on first come first serve basis and he's dealing with in-store customers who came first and I must call later if I cannot wait while he deals with them. I further asked him why he answered the phone if he was busy but insisted I call later.. What a terrible service..yet I support TFG weekly basis.