YG
Yogi G

1 reviews | Active since Nov 2018

08 Dec 2020, 12:30

WORSE F%#%^N SERVICE EVER

I have place an order on the 26.11.20 and I made an error on my side instead of clicking my delivery as Pavilion Durban, I chose by error Diamond Pavilion P.E I have tried to contact the store and the store manager Boiyelo said she will contact the Durban branch and request the parcel be transferred so I can collect, to date Sport scene Kimberley don't ever answer their damn phone, and even going into the Durban Sport scene the manager was very unhelpful . I get told they will call me when the parcel arrives - he was supposed to have called me back with a waybill number to check where my parcel is but still waiting for that call, I have also tried calling the Durban store and no-one ever answers - maybe the music is too loud in store they cant hear anything or due to the loud music have lost their hearing.

this money has gone off my account and I am still waiting for my F$%$%#%N parcel

I would never ever order anything online from the TFG group

0
Replies (1)
TFG
TFG's reply09 Dec 2020, 08:32
Official
Dear Yogi Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team