LM
Lerato M

1 reviews | Active since Sept 2021

01 Feb 2022, 15:08

Worried customer

I placed order today and received notification that payment was successful and that i will get email shortly as confirmation...till now there is no email and i tried to call but no luck till now...i am worried whether the order will be processed or not as i havent received any confirmation email for payment...In my bank statement the payment has been made too...my order number is: p***...

0
Replies (1)
TFG
TFG's reply01 Feb 2022, 15:59
Official
Dear Lerato

Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team