BM
Banothile M
1 reviews | Active since Jul 2022
21 Jul 2022, 00:06
Wonderful customer service from Precious & Sanele.
After waiting for over a month for my claim to be put through I finally got through to two absolutely amazing claim administrators, Precious Khoza & Sanele Mdliva.
Sanele was able to spot the issue I had with IMEI number and future on took my statement and sent my claim through, and Precious was able to get my issue sorted within a few minutes and my claim was approved instantly because of her.
I now have a brand new phone all thanks to them, they were both professional, yet very friendly and listened attentively, great customer service, and an asset to the company. Thank you.
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Replies (1)TFG's replyOfficial
21 Jul 2022, 07:43 Dear Banothile
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
TFG's reply21 Jul 2022, 07:43
Official
Dear Banothile
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
