Why was there a block on my account??????

Just when I thought 2020 cannot get any worse, I find out my account has been blocked!!!!! With no communication none whatsoever!!after having to q in a long line getting to the till only to be informed your account is blocked!!!imagen

I make payment every month, but you could not take the time to let me know something is wrong on my account, but if I miss one payment I get none stop calls from you...this is truly unacceptable.

I mailed your customers care multiple times to find out WHY my account was blocked...and everytime Johan Hendricks replies asking me if it has been resolved...so now you tell me, will I continuously email if I got the response I wanted? Is this a delay tactic??

I stated in the mail I don't care about the fact that the block on account has now been removed, I want to know WHY THERE WAS A BLOCK IN THE FIRST PLACE.i have the right to know why?

It is clear that not even the consultant reads my mails!!!! I cannot wait to close my account with you guys!!!! Terrible service