KA
Ka A
1 reviews | Active since Mar 2017
12 May 2021, 15:35
Where is my refund?
Stilk waiting for my refund from weeks ago.
Never received my goods ordered online. But TFG still has my money
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TFG's replyOfficial
13 May 2021, 17:02 Good day Katharine Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority. Warm regards TFG Customer Support Team
TFG's reply13 May 2021, 17:02
Official
Good day Katharine Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority. Warm regards TFG Customer Support Team