CF
Coleen F
1 reviews | Active since Nov 2015
21 Jul 2020, 17:00
Where is my order???
I placed an order on the 4 July. I still haven’t recieved it. Today they sent 16 SMS’s that said it was going to be delivered today. Still nothing. I have been invoice for this purchase on my Fochini account, but I haven’t received it yet! I have Also ordered Online,on the 15th July. Those items have been delivered. What is going on?!
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TFG's replyOfficial
17 Sept 2020, 11:52Dear Coleen Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 11:52
Official
Dear Coleen Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team