RG
Romy G
1 reviews | Active since May 2019
06 May 2020, 19:30
What happened to good service
The online shopping for @ home is apparently experiencing technical difficulties and provide you with a number to call or mail address to email. Yet they dont answer calls or respond to your mail. What then is the point of providing you with the details. I understand its lockdown but they state that they are open for online shopping
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TFG's replyOfficial
28 Aug 2020, 09:32Dear Romy Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 09:32
Official
Dear Romy Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team