MT
MrT T
1 reviews | Active since Apr 2010
16 Dec 2020, 12:42
What a Disappointment
I'm having miserable experience with my Hi Online bought phone. The dam phone came with a pin. Why on earth TFG?
For the past two weeks I've been asking them to solve this stupid and unnecessary problem which their problem have caused. But still nothing has happened.
After such a nightmare of not being able to use my phone for 3 weeks already, I'll have to think twice before buying anything from you again! This is EXTREMELY UNPROFESSIONAL.
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TFG's replyOfficial
17 Dec 2020, 14:58Dear Teboho Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Dec 2020, 14:58
Official
Dear Teboho Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team