Want to get a good credit score? DO NOT OPEN A TFG ACCOUNT!

As a first time house buyer, I had to build my credit score. Oh how foolish of me thinking to open a TFG account. I would much rather take out a personal loan at a bank and pay it all back after 3 days. (At least they won't lose my information or slander my credit score)

My thinking: Open up an account, buy something cheap on the account, immediately pay it back with some extra, leave the account in credit and receive a good credit score.... Which I did...my account was in Credit and they owed ME money.

Seems easy right??? ... WRONG!!! TFG has given me so much hassle due to their inability to run a business. I was signed up by them (without my knowledge or consent) to various junk magazines, some Kid TV thing and was billed R20 per call for debt collection. The problem was that in the meantime they also lost my personal information (Way to go for an accredited credit provider to lose personal information of people they give credit to). In that time I received no account thinking that they won't bother sending me one as they owed me money. After a few months I have found out that I have been given over to debt collection and that my name was slandered at the credit bureau.

It has been MONTHS of back and forth calls, call centers that are unreachable, emails that don't get answered and people just plainly putting down the phone in your ear. They have managed to reverse the "so called debt" which is actually their mistake, but there is still a "non-payment" indicated in month of May 2021 on my credit score.

Can somebody who is competent please fix it and close the account.