*********** Volpes Richards Bay staff!!!!

I am tired of being harassed by TFG group on a daily basis saying I am owing on my account.I made payment on the 2nd of December at Volpes Richards Bay, Sales assistant Cebani. Apparently the payment wasn’t allocated correctly and for me to rectify this I need to Physically go in store. I am currently out of town and EVERY DAY I am getting calls to make payment.My credit score is being affected by their incompetence.someone must fix this