GM
Golden M
1 reviews | Active since Apr 2023
10 Apr 2023, 09:54
Very very but even after paying they say payment is not received.
Despite providing bank statements to show that I paid, they claimed that my payment had not been received and continued to send messages saying that I still owed money. This is a **** I’m even closing the account.
Do not open this account
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TFG's replyOfficial
11 Apr 2023, 07:19Good day Golden
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
TFG's reply11 Apr 2023, 07:19
Official
Good day Golden
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team