TS
Thato S

1 reviews | Active since Dec 2019

03 Dec 2019, 08:40

Very unhappy

Online shopping process not satisfactory. Ordered 2 pairs of sneakers a few days apart, about a week ago and both orders got cancelled "due to insufficient or damaged stock by the time your order reached our warehouse" which doesn't make sense. And I first had to call in to find out what was happening before I got mailed about the cancellations. I don't think I'll order online again because I don't trust that I'll ever get what I want. Probably could have done better with the money that's going to take ages I'm sure, to reflect on my bank account.

0
Replies (1)
TFG
TFG's reply03 Dec 2019, 09:16
Official
Dear Thato Sithole 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed with the highest priority to ensure that we do better in future.    
Kind Regards TFG Customer Support Team