1 reviews | Active since Aug 2018
VERY slow progress on clearing your name with ITC bureau.
I was declared insolvent in 2014. I have been rehabilitated and my name has been cleared by all the bureau's except by ITC due to the TFG group that doesn't take their notice off my name.
I have issued all the required documents over a month ago and since then nothing has happened. Very poor service and they don't keep you up to date and can't give you time frames. Never responds to emails and always tells you that they will call you when things are sorted. Things are sorted as I have been rehabilitated so take your notice off my name. I have been rehabilitated through the court so who are you guys to argue.
Good day Hein1989$
We’re so sorry to hear you have had a bad experience! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly to provide you feedback on the bureau update.
Thanks,
The Customer Support team
Good day Hein1989$
We’re so sorry to hear you have had a bad experience! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly to provide you feedback on the bureau update.
Thanks,
The Customer Support team