Very poor service

Greetings again I'm writing because I've never recieved any assistance from fuse Synergy its 7 days after the last review I posted about the same thing and I'm starting to think they're doing it intentionally to not give me correct paperwork so I won't be able to claim , I'm sure people know my story by know it's almost 7 months and I've been given wrong paperwork and i did say but I'm not getting any assistance I've been up and down at department of labour offices for the past 6 months and I did mention to Fuse what's needed that I even sent them the screen shot of what needs to be fixed but until know I've never received any assistance maybe they also want to see what I'll do about it ,trust me I will expose this company such a huge company but they don't stick to the protocols and they don't care if they did they would have sent what's needed by know , the way I'm so furious with this whole thing I will take this further from Monday I'll show you as company trust me