GS
Goodman S
1 reviews | Active since Jan 2023
05 Jun 2023, 11:39
Very poor ,bad and **** insurance
I have submitted cellphone claim at the store and I resubmitted myself again but I'm given run around, it's been days of hide and sick by monitor and tfg
Very bad service and insurance ****
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Replies (1)
TFG's replyOfficial
05 Jun 2023, 16:52Hello S Goodman
Thank you for sharing your experience with us.
We strive to provide the best possible service to our customers and it's concerning to hear that we fell short of those expectations. This is certainly not the type of service we want to provide, and we apologize for any frustration or inconvenience this may have caused you.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us.
We strive to provide the best possible service to our customers and it's concerning to hear that we fell short of those expectations. This is certainly not the type of service we want to provide, and we apologize for any frustration or inconvenience this may have caused you.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
TFG's reply05 Jun 2023, 16:52
Official
Hello S Goodman
Thank you for sharing your experience with us.
We strive to provide the best possible service to our customers and it's concerning to hear that we fell short of those expectations. This is certainly not the type of service we want to provide, and we apologize for any frustration or inconvenience this may have caused you.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us.
We strive to provide the best possible service to our customers and it's concerning to hear that we fell short of those expectations. This is certainly not the type of service we want to provide, and we apologize for any frustration or inconvenience this may have caused you.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team