1 reviews | Active since Dec 2017
Very fustrated customer
I have an @home account through TFG. I have never come across another company like this that will continuously harrass you early hours of the morning during the week at approx 6/6:30am including weekend, where having rude staff at the call center asking when payment will be made to the account. For the first time since I have had my account I was not able to pay by the allocated time as I have been working in rural areas where there is no signal and internet banking facilities. Once I have paid my account I will be closing it as you are treated with disrespect and a ********. The service is absolutely shocking.
Good day AfricanRondi
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day AfricanRondi
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
