CM
C M
1 reviews | Active since May 2022
28 Mar 2023, 11:14
Very disappointed in TFG
Tfg is quick to take money when you buy am item from them but once you waiting on a refund it takes more than 10 days ,then you get the consultants that try and spin a story everytime you contact them, Ive been waiting for a refund for more than 10days an order which I placed on the 28th already I really think it's unfair that I should wait this long the item was not even fitted nor did I have the package it was returned with the courier after unsuccessful delivery I'm really dissapointed and will really think twice before using their online services again
Helpful (0)
Replies (3)0
Replies (3)
TFG's replyOfficial
28 Mar 2023, 11:30Good day Chad
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
TFG's reply28 Mar 2023, 11:30
Official
Good day Chad
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
CM
C M's updateReviewer Update
03 Apr 2023, 19:08A few days has passed already and these people did not even as for my banking details they bladdy poor since bash took over even the app is useless I'm STILL WAITING FOR MY REFUND!!!!!!!!!!!!!!!!
CM
C M's update03 Apr 2023, 19:08
Reviewer Update
A few days has passed already and these people did not even as for my banking details they bladdy poor since bash took over even the app is useless I'm STILL WAITING FOR MY REFUND!!!!!!!!!!!!!!!!
CM
C M's updateReviewer Update
03 Apr 2023, 19:09A whole month waiting on a refund now the consultants are blaming a man called mark who runs there warehouse that can't do his job, I can't wait any longer I WANT MY MONEY
CM
C M's update03 Apr 2023, 19:09
Reviewer Update
A whole month waiting on a refund now the consultants are blaming a man called mark who runs there warehouse that can't do his job, I can't wait any longer I WANT MY MONEY