JP
Johanna P
1 reviews | Active since Jul 2012
11 Apr 2021, 11:48
Very bad service
I app**** for an account online, then got pre approved. After I required a request to submit my pay slip/ bank statement which I sent on both what's app and email. To this date I don't know what's the status of the application instead I get several reminders to send the above doc which where long send, my request is simple either you attend my application or cancel it.
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TFG's replyOfficial
12 Apr 2021, 08:56Dear Johanna
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
TFG's reply12 Apr 2021, 08:56
Official
Dear Johanna
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team