RN
Romano N
1 reviews | Active since Nov 2013
03 Jul 2020, 18:20
Useless Waylon Preston from TFG
After contacting customer service multiple times to to and find out how my card was blocked, even though I am in a credit and you owe me money, your pathetic consultant Waylon Preston tells me to go in store for a refund. Your whole staff are utterly useless as I clearly explained I've been back and forth.
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TFG's replyOfficial
11 Sept 2020, 11:49Dear Romano Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply11 Sept 2020, 11:49
Official
Dear Romano Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team