Useless unhelpfull Time Wasting Company

So by far my worst experience ever. I went to total sports Durbanville to open an account on Friday 26 of July as my application was prosessed I was declined due to a bad account , which turned out to be my Markhams account from 2014 which was handed over in 2017 and I managed to pay and clear it December 2017 which was when I also send the paid up letter through to TFG Group for my details to be updated by the credit bureau. Basically I have been on the phone with tfg for longer than 300 minutes since Friday by consultants dropping the call putting me through to no mans land. Now this is almost 2 years later they tell me I cant open a new account as I am a risk , while I am on the phone with probably 9 -10 different people telling me I can go to 1 of there low value stores such as The Fix or Exact. after sending my clearance letter to them on Friday for the second Time I spoke to another lady this morning as I had to phone again to hear If I can go open a new account she said yes and I went to my surprise I was told through new account department that according to their company policy I need to wait now an additional 2-5 years before I will be able to open a new account where is the communication s****s and training for your call center my name was cleared 2 years ago and still I am not cleared by you guys. Since Friday every person said as soon as it is updated you can go an open a new one only to find out after I spend my 300 minutes plus 100 Airtime and Petrol and also my time to be kicked around by this company that I now need to wait 2-5 years before I can open a new account. I am ****ed off as I literaly wasted a whole weekend because someone did not do their job properly and that the employees are not educated enough.