TM
Thembelihle M
1 reviews | Active since Jan 2019
09 Jul 2020, 16:08
Useless TFG online stores.
All TFG online stores are useless, they advertise items that aren’t available then wait for you to call them and Enquire... I ordered an item on the 27th of last month, there was communication from them despite promising to ship within 5 days. It’s been 12 days now and only today they’re refunding Because I called, if I hadn’t they would have just kept my money. Disappointed with both Archive and Sportscene online.
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TFG's replyOfficial
17 Sept 2020, 09:32Dear Thembelihle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 09:32
Official
Dear Thembelihle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team