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sibusiso G
1 reviews | Active since Jun 2019
06 Aug 2020, 13:27
USELESS CUSTOMER SERVICE!!
The customer service at TFG customer service department and online support is despicable to say the least! No one seems to no know how to assist me with an online order. Every time i enter my card to complete a payment it says auth not approved. I've been calling all morning and being passed from pillar to post. I'm very unhappy . TERRIBLE SERVICE INDEED!!!! ONCE IM DONE PAYING YOUR ACCOUNT IM DONE WITH THIS USELESS TFG
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TFG's replyOfficial
18 Sept 2020, 10:15Dear Sibusiso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply18 Sept 2020, 10:15
Official
Dear Sibusiso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team