Useless and *********** accounts department!!!!!

Despite numerous calls and emails with proof of payments showing that my account was paid the payments are still not allocated to my account or reflecting on my statement and yet the account department still has the audacity to harass me with calls, sms’es and emails advising that my account is in arrears. Furthermore to be so ridiculous to charge me R20 per call made to inform me of the arrears account even though the damn thing has never been in arrears. They are quick enough to allocate the R20 per call on my account but no one is quick enough to allocate the payments to my account!!!!!!!!!!!!!!!!!!

I will now forward my email with attachments every hour until I receive a response and updated statement reflecting the payments!!