USE YOUR CREDIT CARDS AND AVOID OPENING A TFG ACCOUNT

I have been a TFG customer for over a decade and I have never missed payments and was very happy with their services

This month I fell into hardship and could not fully pay my TFG Account. Since then i have been getting calls everday from your agents demanding when and how much I will be paying, even after explaining that ib a not tell them a specific amount but I will be paying my account month end,I still get calls and emails daily of their agents practically harasing me to pay my account.

I have admitted that I am aware that the account is in arrears and I will be paying,they have been calling me everday for a 2 weeks straight and to top that off the charges of these phone calls and emails will be charged to my account and have to be paid by me.

I am going to pay off my account and close my account. I don't experience this from other service providers I am so appalled and itritayed.

I will be escalating a complain to the consumer Ombudsman aswell.

I am so disappointed in how you choose to deal with defaulting customers.

There is a thin line between debt collection and harassment... Sies