Unwillingness to help.

contacted the Customer Service department for my Account statement to be mailed to me and also my Credit Bureau information to be updated. Ashley responded that I should wait for my statement and that the credit bureau will update automatically on the 20th. hence the account is paid up and I owe nothing on the account.<br> <br> I asked to speak to a supervisor or manager and was rejected 3 times being answered via Ashley what the managers says...<br> <br> then when i raised my voice and consistently asked to speak the manager then Leanne took over and said the information on the bureau is correct and i should send my credit profile bureau report to them to prove that I am not lying......<br> <br> WOW..... I have never in my life felt so disgust and frustration... All i want to do is close all my accounts and do away with any part taking as this feels all like a **** and bad service upon bad service..... <br> <br> so unnecessary.... <br> <br>