PK
Paul K
1 reviews | Active since Jul 2012
02 Dec 2019, 11:58
Unwanted Reminder
I received a friendly reminder sms on 29 November from TFG/MARKHAM collections department to pay my installment on the 1st of December 2019. Really????. My account was never in arrears nor have I ever paid it late. I immediately cancelled the "Club" and "MAN" magazine.
PLEASE REMOVE ME FROM YOUR MARKETING DISTRIBUTION LIST AND STOP THE UNWANTED CALLS.
DISGUSTED AND UNBELIEVABLE.
PW KOOPMAN Accnr: ***
Helpful (0)
Replies (2)0
Replies (2)
TFG's replyOfficial
02 Dec 2019, 13:30Dear Paul
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Best regards,
TFG's reply02 Dec 2019, 13:30
Official
Dear Paul
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Best regards,
TFG's replyOfficial
02 Dec 2019, 14:25Dear Paul
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team
Best regards,
TFG's reply02 Dec 2019, 14:25
Official
Dear Paul
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team
Thank you for allowing us the opportunity to resolve this query.
We appreciate your feedback and hope that we’ve managed to turn your frown, upside down.
Kind regardsTFG Customer Support Team
Best regards,