Untrusted service!
Purchased items on the 6/02/2021, I have yet to receive my complete order. When I call them they advised that the delivery company that was meant to pick up the items arrived late and the store was closed.
I need the items for tomorrow and I’m being told I that I will have to wait as it not they fault the store was closed ..
I’m really disappointed in the service as I have you ample time to attend to this but no one seems to be concerned .
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TFG's replyOfficial
12 Feb 2021, 15:26 Dear Sne Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply12 Feb 2021, 15:26
Official
Dear Sne Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team