1 reviews | Active since Sept 2018
Unsatisfying service
I am trying to obtain a paid up letter from TFG for my Exact account , i have called and emailed numerous times. the call center agents keep telling me to send an email to ********** and no one responds to my mails, not even an automatic reply . Such disappointing customer service considering the fact that i now have to send the payment letter to the bureaus myself as TFG has not sent updates on my account since 2016.
Good day nomfundo-majama-paleh-dlamini
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration and assure that some one will make contact with you shortly.
Thanks,
The Customer support team
Good day nomfundo-majama-paleh-dlamini
Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration and assure that some one will make contact with you shortly.
Thanks,
The Customer support team