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Tshepo T
1 reviews | Active since Dec 2022
15 Dec 2022, 12:54
Unsatisfied customer
I claimed th insurance of R699 which has been approved. But now I wanted to buy any item of my choice hey refused that I can't buy te set item with that claimed value. I wanted to buy set of watch ⌚ which cost R799 and I can top up with R100 said their policy no allowed. Please assist
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Replies (2)0
Replies (2)
TFG's replyOfficial
15 Dec 2022, 16:44Dear Tshepo Tau
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply15 Dec 2022, 16:44
Official
Dear Tshepo Tau
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
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Tshepo T's updateReviewer Update
19 Dec 2022, 19:55I've received the reference numbet but th matter has not been resolved.
Please update the status
Please update the status
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Tshepo T's update19 Dec 2022, 19:55
Reviewer Update
I've received the reference numbet but th matter has not been resolved.
Please update the status
Please update the status