TM
Thato M
1 reviews | Active since Jul 2017
21 Feb 2022, 17:26
unsatisfactory service
I settled and asked for an account closure in December 2021 even now my JET store account is still not closed and the consultants keep on telling me the same thing over and over again.
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
22 Feb 2022, 08:55Good day Thato Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply22 Feb 2022, 08:55
Official
Good day Thato Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team