PA
Pulchérie Abanda

1 reviews | Active since Feb 2019

04 May 2020, 11:55

Unprofessional and disorganize company

I just received a message from TFG stating that they are going to take money from my account for a phone that I don't have. What an unprofessional and disorganize company. I was ****** like almost 2 years ago now and you guys gave me such a headache that I haven't forgotten. Please i am not interested and may you please stop any transactions that you are planning for as I asked you 2 years ago now

0
Replies (1)
TFG
TFG's reply28 Aug 2020, 09:19
Official
Dear Pulcherie 
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 
This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be emailed to you shortly.    
 
Kind Regards 
TFG Customer Support Team