1 reviews | Active since Oct 2016
Unpleasant Service
<p>Today I am quite dissapointed to get such horrible service from the well known company (TFG) @Claremont>Markham ,it was past 9am when I phoned the store to find out if they had a specific item ,I literally phoned more than 5 times no response ,for the 6th time someone picked up and drooped the call again without saying anything ,the 7th time a lady picked up ,I had explained what I wanted from her ,she said She'll check ,I was not even a minutes she said "no we don't have " ,the call was ended .I woke up from bed went there to the store myself and I went through the rails and got the item ,I was dissapointed and told one of the guys working there ,he said I can take it up with whoever was helping #bad answer again ,the guy was showing no interest, I finally bought the sweater and went out the store ,15-20 minute's later one of the lady phoned and said the transaction didn't go through ,I mean how can I get a slip printed black "approved" and she still tells me that I'm so angry ,will probably not shop in there ever again I have the slip ,I also signed a slip and left it at the shop ,the lady threatened me saying they will block my card if I don't return ..should this happen I will take up with the law </p> <p>Highly dissapointed</p>
Good day Lusanda Manyana
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant Department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day Lusanda Manyana
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant Department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
