NJ
Noxolo J
1 reviews | Active since Aug 2020
12 Apr 2022, 12:59
Unknown Subriptions
Good day
I have been query for the refund of the magazine that I was charged for and never agreed for it. it been over 3years now with the same issue, I have even settled your account because of the poor communication and service I received from you guys. I want the money back with interest that was charged.
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
12 Apr 2022, 13:32Dear Noxolo Jantjie
Thank you so much for sharing your experience with us and taking my call, we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused.We will definitely raise and escalate your concern in order for this matter to be addressed.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Thank you so much for sharing your experience with us and taking my call, we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused.We will definitely raise and escalate your concern in order for this matter to be addressed.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Best regards,
TFG's reply12 Apr 2022, 13:32
Official
Dear Noxolo Jantjie
Thank you so much for sharing your experience with us and taking my call, we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused.We will definitely raise and escalate your concern in order for this matter to be addressed.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Thank you so much for sharing your experience with us and taking my call, we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused.We will definitely raise and escalate your concern in order for this matter to be addressed.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Best regards,