SS
Shareen S
1 reviews | Active since Sept 2016
07 Oct 2020, 11:36
Unhappy, unsatisfied and greatly disappointed.
Totally dissatisfied. I placed an order on the 30th of August 2020. after 2 weeks of following up the one item that short I receive a credit note.
I have called tfg and the couriers to update the address and according to craig I spoke to at online orders he promised that he will see to it that the shoes are not canceled but redelivered.
This was a gift to someone and I bought it on sale! I never asked for a cancelation. I did everything I could to prevent it from being canceled. I want my shoes in the size and at the price I bought it.
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Replies (1)TFG's replyOfficial
09 Oct 2020, 14:58 Dear Shareen Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply09 Oct 2020, 14:58
Official
Dear Shareen Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
