nR
nthera R
1 reviews | Active since Jul 2012
06 Nov 2020, 22:32
UNHAPPY CUSTOMER
TFG ONLINE AM NOT HAPPY WITH YOUR SERVICES MY PARCEL IS MISSING I WENT TO TOTAL SPORT FESTIVAL MALL,FOR MY PARCEL ON MONDAY WAITED THERE FOR AN HOUR FOR MY PARCEL THE CUSTOMER SERVICES IS POOR THERE THEY DONT CARE AT ALL WITH CUSTOMERS,THEY TOOK MY NUMBER NO ONE CALLED TILL TODAY,POOR SERVICES VERY POOR,I CALLED THE CUSTOMER CARE LINE THE LADY PROMISED TO CALL ME STILL WAITING,TOTAL SPORT FESTIVAL MALL THEY DONT ANSWER THE PHONE FOR WHAT REASON I DONT KNOW,PLS TFG SORT OUT THIS MESS TUU VERY UNPLEASANT CUSTOMER
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TFG's replyOfficial
09 Nov 2020, 14:33 Dear Nthera Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply09 Nov 2020, 14:33
Official
Dear Nthera Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team