MK
Magdeline K
1 reviews | Active since Dec 2018
10 Dec 2018, 12:24
Unhappy Customer
I placed a bulk order online on black Friday from TFG Stores. Only one item was delivered within a week, I am still waiting for the rest of the order. I contacted TFG on a daily basis for the whole week now and still no luck. If the order was for my clothes I was going to wait for them to deliver whenever then return everything but unfortunately it is for my son. Online shopping promises us to deliver in three days but I guess it depends on different customer categories with TFG.
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TFG's replyOfficial
12 Dec 2018, 17:11Good day,
We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply12 Dec 2018, 17:11
Official
Good day,
We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
Best regards,