oP
obakeng P
1 reviews | Active since May 2022
15 Nov 2022, 08:43
Unhappy client
I just want to understand if this TFG group know what the insurance company that is monitor is doing to the brand tfg them not paying client claims telling clients that they must go to the shop so that the shop can pay claim Tfg must just go back to this insurance company and find out how they are doing things as a client i am not happy with how my case is going spoke to Claims manager at monitor insurance company telling him how unhappy i am
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TFG's replyOfficial
15 Nov 2022, 17:03 Dear Obakeng Phiri
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply15 Nov 2022, 17:03
Official
Dear Obakeng Phiri
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team