SN
Sjvaughn N
1 reviews | Active since Mar 2016
13 Jan 2020, 07:33
********* and lies
Emailing Tfg a forwarding trail of my complaint by their collection agency who till date has not dealt with my itc update after settling the account more than 2 years ago to being told that it will take 22 days since November and still nothing email tfg directly
Response
Good day
*Please do not respond to this email as it is an automated response.*
Thank you for emailing us. We acknowledge receipt of your email and will attend to it promptly.
Kind regards,
THE FOSCHINI GROUP CUSTOMER SERVICES DEPARTMENT TFG Financial Services
After 5 days still no reply
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Replies (1)
TFG's replyOfficial
19 Jan 2020, 09:39Dear Sjvaughn
We wish to wish to advise that our records show that your payment profile for your charged - off Markham account has been updated accordingly.
Kindly provide us with a copy of your latest credit report, should you still feel that no update was processed, so we may look into this for your urgently.
Kind Regards TFG Customer Support Team
We wish to wish to advise that our records show that your payment profile for your charged - off Markham account has been updated accordingly.
Kindly provide us with a copy of your latest credit report, should you still feel that no update was processed, so we may look into this for your urgently.
Kind Regards TFG Customer Support Team
TFG's reply19 Jan 2020, 09:39
Official
Dear Sjvaughn
We wish to wish to advise that our records show that your payment profile for your charged - off Markham account has been updated accordingly.
Kindly provide us with a copy of your latest credit report, should you still feel that no update was processed, so we may look into this for your urgently.
Kind Regards TFG Customer Support Team
We wish to wish to advise that our records show that your payment profile for your charged - off Markham account has been updated accordingly.
Kindly provide us with a copy of your latest credit report, should you still feel that no update was processed, so we may look into this for your urgently.
Kind Regards TFG Customer Support Team