MP
Mikaylan P
1 reviews | Active since Sept 2021
09 Sept 2021, 00:37
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Terrible service I was doing my online shopping and while shopping and adding stuff to my cart It says item not available or sorry we can not find what I’m looking for So how am I expected to shop if items added to my cart is removed or sold They are to quick to give you an account and phone about promotions yet give off a poor service
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TFG's replyOfficial
09 Sept 2021, 09:06Good day Mikaylan Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused. We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply09 Sept 2021, 09:06
Official
Good day Mikaylan Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused. We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team