MM
Mathapelo M
1 reviews | Active since Oct 2021
02 Oct 2021, 09:58
Unapproved Limit increase
I called TFG to decrease my limit, which was approved my limit was decreased then within 6 months my limit was increased again without my consent, an auto limit increase was placed on my account which I do not approve and I am upset.
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TFG's replyOfficial
03 Oct 2021, 07:37Dear Mathapelo Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply03 Oct 2021, 07:37
Official
Dear Mathapelo Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team