Unable to use TFG online Platform to Purchase Vitality Gear

This issue has been going on for long and it seems like you don’t have a plan to fix it. Could you please revert back to the old Totalsport website while trying to get a solution to this problem.

On the BASH App we are unable to use the Vitality Sport gear or Nike voucher. An agent from the BASH chat platform confirmed that the only option to redeem Vitality voucher is to purchase the item at the store.

I went to the store and I could not get the shoe that I wanted. And they checked on their system and they couldn’t find the size I wanted but on the BASH App the size was showing. Unfortunately I had to leave the store without purchasing the shoe (SKU: 06-***7).

Previously I was able to purchase a shoe from a store using the voucher code but I had to pay extra for the shipping of the shoe from one Totalsport to the other Totalsport store (where I made the purchase).