*****ulent activities on TFG accounts done by their employees

I am so dissapointed in the TFG account. On the 24 September 2024 I was at Jet stores to buy a belt. A lady who is an employee of Jet approached me and advised me to open a TFG account and since I wanted to improve my credit score I agreed. She then subscribed me to funeral plans and Magazines without my permission. Please note that no magazine was delibevered to me. 2 months down the line around November Black friday I received an sms that I owe R300,at this point there was nothing that I had taken from the TFG stores. I contacted them on November and they failed to resolve the matter but **** to me that the matter has been resolved. I also send them an email around 31 December 2024 and they partially remove the fees for the funeral plan and magazines. They had included cost that they claimed to have incurred whilst contacting me despite that it is their fault in the first place that they added the funeral plan and magazines on my account.

They are failing to remove the cost associated with the funeral plan and magazines. These people are *****sters. Common sense does not prevail there. They are the ones who had put me in a position where they had to contact me and they charge me for the costs associated with collecting the fees that have been *****ulently put on my account by their employee. Please be warned and never sign up for the TFG accounts.