GT
Graham T
1 reviews | Active since Mar 2009
06 Apr 2018, 16:40
Two weeks to process store card application
App**** for a store account with @home on 22 March, sent through proof of income and required documentation. Two weeks later, they cannot tell me when the application will be processed. Not a good benchmark and no real sense coming from the call centre (in fairness to TFG which call centre does proactively follow up on client queries?)
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TFG's replyOfficial
09 Apr 2018, 08:44Good day greykie
We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll try to ensure this doesn’t happen again.
Thanks,
The Customer Support Team
Best regards,
TFG's reply09 Apr 2018, 08:44
Official
Good day greykie
We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll try to ensure this doesn’t happen again.
Thanks,
The Customer Support Team
Best regards,