J
Jaime-Lee
1 reviews | Active since Feb 2021
11 Feb 2021, 13:09
Two left feet
I placed an online order (sandal) last week and it got delivered to the pick up location and then I stumbled upon my order having two left feet. I find it extremely irresponsible that whoever is in charge of checking these items before dispatching, was not very aware of their mishap. I was extremely disappointed because I ordered in good faith and was let down. I had to return those shoes and purchase them again.
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Replies (1)TFG's replyOfficial
12 Feb 2021, 08:53Dear Jaime-Lee Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply12 Feb 2021, 08:53
Official
Dear Jaime-Lee Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
