MH
Michelle H
1 reviews | Active since May 2014
18 Nov 2020, 09:14
They don't need your business
I app**** for an account 6 weeks ago, sent my proof of income twice thereafter and have still not received a reply. Clearly you can't be bothered to get new customers. The local store was absolutely useless in assisting me, complaining about the system and apparently unconcerned that sales are impacted by your inefficiency and unprofessionalism.
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TFG's replyOfficial
18 Nov 2020, 15:30Dear Michelle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply18 Nov 2020, 15:30
Official
Dear Michelle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team